I spoke with Teresa at Lou's Florist about ordering flowers for my wife's birthday and I wanted it to be a surprise when we entered our room at The Don. (I tried to add a photo but it gave me an error) Teresa went out of her way to coordinate this request with Julian (Lead Concierge) at The Don. She even called me back to let me know that everything was set. And it was perfect. My wife loved the flowers and surprise. I would highly recommend Lou's Florist for your needs. Thanks Teresa!